Terms of Service

1. Introduction

Welcome to Earthly Elegance. These Terms of Service ("Terms") govern your access to and use of the Earthly Elegance website, including all pages, features, services, and products available through the website.

By accessing, browsing, creating an account, or purchasing products through our website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use this website or purchase products from Earthly Elegance.

Earthly Elegance reserves the right to update, modify, or replace these Terms at any time. Any changes will become effective when posted on the website. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

2. Eligibility

You must be legally capable of entering into a binding agreement under the laws applicable to you to use this website or make purchases.

If you are below the legal age required to make purchases in your jurisdiction, you may use this website only with the involvement and consent of a parent or legal guardian.

By using this website, you represent that the information you provide is accurate and that you have the legal capacity to agree to these Terms.

3. Our Products

Earthly Elegance offers jewelry and related products for purchase through our website.

We make reasonable efforts to ensure that product descriptions, photographs, measurements, materials, colors, prices, and other product information are accurate. However, slight variations may occur due to screen and display settings, photography and lighting conditions, manufacturing variations, natural variations in certain materials, and differences between individual products.

Product images are provided for illustrative purposes and may not always represent the exact appearance of every individual item. We reserve the right to correct errors, inaccuracies, or omissions in product information at any time. Product availability may change without notice.

4. Product Prices

All prices displayed on our website are shown in USD, unless otherwise stated.

Prices may change at any time without prior notice. A price change will not affect an order that has already been accepted and confirmed, except where an obvious pricing or technical error has occurred.

If we discover an obvious pricing error in an order, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order.

5. Creating an Account

Some features of our website may require you to create an account. When creating an account, you agree to provide accurate, complete, and current information.

You are responsible for maintaining the confidentiality of your login credentials, keeping your account information accurate, all activity occurring under your account, and notifying us if you believe your account has been accessed without authorization.

Earthly Elegance reserves the right to suspend or terminate accounts that contain false information, are used fraudulently, or violate these Terms.

6. Orders

When you place an order through our website, you are submitting an offer to purchase the selected products. After submitting an order, you may receive an order confirmation email. Receiving an order confirmation does not necessarily mean that Earthly Elegance has accepted your order.

We reserve the right to accept, reject, cancel, or limit an order for reasons including product availability, pricing or product information errors, payment issues, suspected fraud or unauthorized activity, incorrect billing or shipping information, unusual or excessive order quantities, or violation of these Terms.

If we cancel an order after payment has been received, we will issue a refund using the original payment method where reasonably possible.

7. Payment

Payments made through our website are processed through third-party payment providers, including Stripe, where applicable. You agree to provide accurate billing and payment information.

By submitting payment information, you represent that you are authorized to use the payment method, the information provided is accurate, and you authorize the applicable payment provider to process the transaction.

Earthly Elegance does not intentionally store complete payment card numbers or security codes on its own systems when payment processing is handled by Stripe.

8. Shipping and Delivery

We ship orders to locations where Earthly Elegance offers delivery. Shipping methods, estimated delivery times, and applicable shipping fees will be displayed during the purchasing process or provided through our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, customs processing, incorrect shipping information, unexpected logistical issues, and events outside our reasonable control.

Customers are responsible for providing accurate and complete shipping information. Earthly Elegance is not responsible for delays or delivery failures caused by incorrect information provided by the customer. Customers may also be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country unless otherwise stated.

9. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy. Eligibility may depend on the time elapsed since delivery, product condition, original packaging, whether the product has been worn, altered, damaged, or used, and whether the product was customized or personalized.

Certain products may be non-returnable or non-refundable where permitted by applicable law. Please review our Return & Refund Policy before making a purchase.

10. Promotional Offers and Discount Codes

Earthly Elegance may offer promotional discounts, coupon codes, sales, or other promotional offers. Each promotion may be subject to specific terms, including expiration dates, minimum purchase requirements, product exclusions, usage limitations, and customer eligibility requirements.

Unless otherwise stated, promotional codes cannot be combined with other offers. Earthly Elegance reserves the right to modify, suspend, or cancel a promotional offer at any time.

11. Intellectual Property

All content available on the Earthly Elegance website, including brand names, logos, product photographs, graphics, text, product descriptions, videos, icons, website design, page layouts, software, and other visual or written materials, is owned by Earthly Elegance or used under appropriate licenses and is protected by applicable intellectual property laws.

You may view and use the website for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, sell, publish, transmit, or commercially exploit any website content without prior written permission from Earthly Elegance.

12. User Reviews and Submitted Content

If you submit product reviews, photographs, comments, feedback, or other content to Earthly Elegance, you are responsible for ensuring that the content is accurate and lawful. You must not submit content that is fraudulent or misleading, contains unlawful or defamatory material, infringes another person's intellectual property rights, violates another person's privacy, contains malicious software, is abusive, threatening, or obscene, or violates applicable laws.

By submitting content, you grant us a non-exclusive, royalty-free right to use, reproduce, display, and publish that content for legitimate business and promotional purposes.

13. Prohibited Activities

You agree not to use the website for unlawful, fraudulent, abusive, or unauthorized purposes. You must not attempt to gain unauthorized access to our systems, interfere with the operation or security of the website, introduce viruses or harmful code, use automated systems to place fraudulent orders, scrape or systematically collect website information without permission, impersonate another person or organization, use another person's account without authorization, provide false or misleading information, or attempt to circumvent website security measures.

We reserve the right to restrict, suspend, or terminate access to users who violate these requirements.

14. Third-Party Services

Earthly Elegance uses certain third-party services to operate and improve the website. These may include payment, analytics, advertising, hosting, shipping, communication, and other service providers. Our website may use Stripe for payment processing, Google Analytics for website analytics, Google Ads for advertising, and Meta Pixel for advertising measurement.

Your interaction with third-party services may be subject to their own terms and privacy policies. Please review our Privacy Policy for more information.

15. Disclaimer

To the maximum extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis. Earthly Elegance does not guarantee that the website will always be available or operate without interruption or error, that product information will always be completely current, or that the website will always be free from viruses or harmful components.

Nothing in these Terms excludes or limits rights or protections that cannot legally be excluded or limited.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Earthly Elegance and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products. This may include loss of profits, loss of data, business interruption, or other indirect losses, to the extent permitted by law.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict-of-law principles.

Any dispute arising out of or relating to these Terms or your use of the website shall be subject to the applicable courts located in Pennsylvania, United States, unless otherwise required by applicable law.